---
title: Shelley Long
description: Explore Shelley Long’s life and career, from Diane Chambers on Cheers to her Emmy and Golden Globe wins, hit movies and memorable television roles.
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Shelley Lee Long was born on August 23, 1949, in Fort Wayne, Indiana. The daughter of Ivadine and Leland Long, she developed an early interest in performing and participated in speech competitions while attending South Side High School. She proved particularly successful at public speaking, winning a national championship in original oratory through the National Forensic League. Long clearly discovered early that people would pay attention when she started talking—a talent Diane Chambers would later exercise with magnificent persistence.

After high school, Long attended Northwestern University in Illinois, where she studied drama. She eventually left before graduating and began pursuing professional performance work in Chicago, one of America's great training grounds for comedy.

Long joined The Second City, the celebrated improvisational comedy organization whose alumni include an intimidating number of people who subsequently became famous. Chicago's improvisational scene gave her experience in sketch comedy and live performance, sharpening the timing and character work that would eventually become central to her television career.

She also worked extensively in commercials. Long reportedly appeared in dozens of television advertisements before her film and television career gained momentum. Commercial acting may not have carried the prestige of a starring sitcom role, but it provided steady camera experience and taught an important professional skill: sometimes an actor has about 30 seconds to convince America that a particular household product has changed civilization.

Her early television work included appearances on programs such as The Love Boat, Family and Trapper John, M.D. She also worked on the television comedy The Associates, which starred Martin Short and Wilfrid Hyde-White.

Long's movie career began developing at roughly the same time. She appeared in A Small Circle of Friends in 1980 and played nurse Mendenhall in the 1980 comedy Caveman, starring Ringo Starr. She then appeared alongside Henry Winkler and Michael Keaton in Ron Howard's 1982 comedy Night Shift.

Her performance in Night Shift helped raise her profile considerably. Long played Belinda Keaton, a prostitute who becomes involved in the increasingly ridiculous business scheme operated by Winkler and Keaton's characters from a New York City morgue. It was exactly the sort of respectable entrepreneurial operation that usually begins with the phrase, “Now hear me out.”

Then came the role that changed everything.

In 1982, Long was cast as Diane Chambers in a new NBC sitcom called Cheers. The premise sounded straightforward enough: a comedy centered on the employees and customers of a neighborhood bar in Boston. Ted Danson played Sam Malone, a former professional baseball player and recovering alcoholic who owned the establishment.

Diane entered the bar in the pilot episode as an intelligent, highly educated graduate student traveling with her fiancé. By the end of the episode, the fiancé was gone and Diane needed a job. Sam hired her as a waitress despite the fairly obvious fact that she knew considerably more about French literature than serving beer.

The character became an essential part of the show's original chemistry. Diane was intellectual, romantic, pretentious, vulnerable, idealistic and frequently oblivious to how exasperating she could be. Long understood that Diane could become unbearable if played without warmth, so she balanced the character's enormous vocabulary and cultural superiority with genuine insecurity and humanity.

Then there was Sam.

The relationship between Sam Malone and Diane Chambers became one of television's defining romantic pairings. Sam was casual, athletic and proudly uncomplicated. Diane was cerebral, cultured and capable of transforming a simple disagreement into a seminar. They were attracted to each other, irritated by each other and often seemed happiest when engaged in a verbal battle that everyone else in the bar wisely observed from a safe distance.

Their on-again, off-again romance helped popularize the television “will they or won't they?” relationship long before the phrase became standard shorthand for sitcom couples. Sam and Diane kissed, broke up, reconciled, argued, became engaged, separated again and generally demonstrated that romantic compatibility is apparently much easier when neither person is actually in the same room.

Cheers was not an immediate ratings success. Its first season finished near the bottom of the Nielsen rankings, despite strong reviews. NBC nevertheless renewed it, one of those decisions that looks remarkably wise in retrospect. The series gradually found its audience and became one of the defining American sitcoms of the 1980s and early 1990s.

Long's performance received substantial recognition. She won the Primetime Emmy Award for Outstanding Lead Actress in a Comedy Series in 1983 for the first season of Cheers. She also won two Golden Globe Awards for her work as Diane Chambers and accumulated additional Emmy nominations during her run on the show.

Her success on Cheers coincided with a growing film career. In 1984, she starred opposite Ryan O'Neal in Irreconcilable Differences, playing one half of a Hollywood couple whose daughter, portrayed by a young Drew Barrymore, attempts to divorce her parents.

Long then appeared opposite Tom Hanks in the 1986 comedy The Money Pit. She played Anna Crowley, who purchases what appears to be a charming country house with Hanks' character, Walter Fielding. The house promptly begins disintegrating around them.

Staircases collapse. Plumbing rebels. Floors disappear. A bathtub crashes through the floor. Contractors invade.

Anyone who has ever purchased an older house may regard The Money Pit less as a comedy than as an instructional documentary.

That same year, Long starred in Outrageous Fortune alongside Bette Midler. The film paired two dramatically different aspiring actresses who discover they have been romantically involved with the same man and subsequently become tangled in an increasingly elaborate adventure. The movie was another commercial success and reinforced Long's status as a leading film comedian.

Despite the enormous popularity of Cheers, Long decided to leave the series after its fifth season in 1987. Her departure generated extensive media attention and plenty of speculation. Long explained that she wanted more time with her family and opportunities to pursue other projects.

The decision has sometimes been presented retrospectively as though she simply walked away from guaranteed success without understanding what she was doing. Reality was more complicated. Long already had an active film career, had spent five demanding years on the series and wanted to move forward professionally and personally.

Diane's departure came in the fifth-season finale. After Sam and Diane abandoned their wedding plans, Diane left Boston to finish a book, promising she would return in six months.

Sam knew better.

In one of the show's most memorable moments, he told her, “Have a good life.”

Long's departure forced Cheers to reinvent itself. Kirstie Alley joined the cast as Rebecca Howe, and the series continued successfully for another six seasons. That longevity occasionally obscures how important Long had been to establishing the show's original identity. The Sam-Diane relationship was one of the central engines that transformed Cheers from a critically admired ratings struggler into a television phenomenon.

After leaving the series, Long continued working steadily in films. She starred in Hello Again in 1987, playing a woman who dies and is subsequently brought back to life by her eccentric sister.

In 1989 came another role that developed a devoted following: Phyllis Nefler in Troop Beverly Hills.

Phyllis is a wealthy Beverly Hills socialite who becomes the leader of her daughter's Wilderness Girls troop despite having approximately as much wilderness experience as a chandelier. Rather than mastering the traditional outdoors, she introduces her own methods, including glamorous camping arrangements and distinctly Beverly Hills interpretations of survival.

The movie was not a major critical success when released, but it developed into a cult favorite. Long's enthusiastic performance helped turn Phyllis Nefler into one of her most recognizable movie characters. The film has endured particularly well among audiences who grew up watching it on television and home video.

Long also starred in Don't Tell Her It's Me, released as The Boyfriend School in some markets, and appeared in Frozen Assets. During the 1990s she continued balancing film and television roles.

In 1995, Long took on another character connected to a famous American sitcom when she played Carol Brady in The Brady Bunch Movie. Rather than attempting a realistic reinvention of the original character, Long embraced the film's central joke: the Brady family still behaved as though they lived in the early 1970s while everyone around them had moved into the 1990s.

Long's cheerful, relentlessly wholesome Carol Brady was perfectly suited to the parody. She returned for A Very Brady Sequel in 1996, once again maintaining Carol's sunny disposition while the modern world looked on in bewilderment.

Despite leaving Cheers, Long never completely abandoned Diane Chambers. She returned for the series finale in 1993, bringing Sam and Diane together again after six years apart. Their reunion initially suggested that perhaps destiny had finally decided to cooperate.

It had not.

The characters eventually recognized that their lives had moved in different directions. It was a fitting conclusion for a relationship built around two people who could love each other intensely while simultaneously possessing an extraordinary talent for making each other miserable.

Long later reprised Diane on Frasier, the successful Cheers spinoff starring Kelsey Grammer as psychiatrist Frasier Crane. Diane and Frasier had their own complicated history, having once been engaged, which meant her appearances offered plenty of opportunities for old emotional wounds to receive a fresh polishing.

Long's guest appearance on Frasier earned her another Emmy nomination, demonstrating that Diane Chambers remained a potent character years after Long had stopped playing her regularly.

In later years, Long continued appearing in television series and movies. One of her most recognizable recurring roles was DeDe Pritchett on Modern Family, the ex-wife of Jay Pritchett, played by Ed O'Neill, and mother of Claire and Mitchell.

DeDe was unpredictable, emotionally complicated and capable of causing considerable disruption whenever she appeared. In other words, she fit comfortably into Modern Family.

Long's career has ultimately stretched far beyond the five seasons most closely associated with her name. She has worked in improvisational comedy, television, film and voice acting across several decades, moving between starring roles, character parts and guest appearances.

Nevertheless, Diane Chambers remains impossible to ignore.

Part of the reason is that Long created a character who was genuinely unusual for television comedy. Diane wasn't merely “the smart one.” She was proudly intellectual and frequently ridiculous about it. She could quote poetry one moment and behave with spectacular emotional irrationality the next.

Long allowed audiences to laugh at Diane without reducing her to a joke.

That distinction mattered.

The chemistry between Shelley Long and Ted Danson helped define the early years of Cheers, while Diane's relationships with characters such as Carla Tortelli, Coach Ernie Pantusso, Norm Peterson, Cliff Clavin and Frasier Crane created some of the show's funniest combinations. Carla, played by Rhea Perlman, particularly enjoyed puncturing Diane's intellectual dignity whenever an opportunity presented itself—which was frequently.

More than four decades after Cheers premiered, the series continues attracting new audiences. That means new generations are still watching Diane walk into the bar, discovering Sam Malone and beginning one of television comedy's most celebrated relationships.

Shelley Long could easily have become permanently trapped by such an iconic role. Instead, she built a varied career that includes Night Shift, The Money Pit, Outrageous Fortune, Troop Beverly Hills, The Brady Bunch Movie, Frasier and Modern Family.

But whenever someone calls out “Cheers,” somewhere in the television universe Diane Chambers is probably preparing a twelve-minute explanation of why the word has been used incorrectly.

And Sam is already reaching for the aspirin.

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